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WHAT A WORKER NEEDS FROM THE AGENCY TO BE
SUCCESSFUL
Adequate resources, including...
information, space, equipment, time, referral resources
Someone to consult about problems
Good training about policies and procedures
A clear sense of the mission of the agency
General information about the client population
Supportive colleagues
Enough pay to meet expenses and a little more
Benefits that help her feel secure about the future
Regular feedback about how she is doing
Recognition and rewards for doing well
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